Published monthly · Auditable · No cherry-picking

Operating transparency

Every Vindicor commitment in one place — with the live numbers to back it up. If we miss our 48-hour submission SLA on your case, you get an automatic 10% fee credit. No dispute needed.

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Our commitments

The rules we hold ourselves to

48h submission SLA

We submit your representment within 48 hours of receipt. Miss it and we auto-credit 10% of our fee.

Bank-confirmed wins only

Our win-rate numbers count only outcomes the card network has confirmed. Pending-favorable is tracked separately.

Published pricing

20% of recovered. $15 flat representment cost. No monthly minimum, no contract, no hidden line items.

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